Brad Stevens started his entrepreneurial journey in 3rd grade, running a Micro Machines rental operation with 600 units, paper credit cards he designed himself, typed newsletters, and a self-appointed title of VP of Sales & Marketing. Entrepreneurship wasn't a career choice. It was wiring.

After his family went through bankruptcy when economic shifts crushed the family business, Brad held two jobs at 20, cared for two younger sisters, and finished at the Wharton School (Finance + Marketing, magna cum laude) early. He accepted an investment banking job, but the firm collapsed two weeks before his start date.

With $2,000 in severance, he launched a company helping low-income families access free prescription medications. It made the front page of the Atlanta Journal-Constitution.

From there Brad built a nutritional products company, a beauty brand, and a global teeth-whitening business spanning 18 countries. He's a lifetime entrepreneur who has worked with thousands of fellow founders through EO (Entrepreneurs' Organization).

Then a manufacturing failure nearly destroyed everything. Products were literally exploding. Cash was hemorrhaging. Brad was facing the real possibility of losing it all.

In that crisis, he discovered offshore staffing through Tim Ferriss's The 4-Hour Workweek. He hired his first virtual assistant out of desperation, not strategy. That VA helped stabilize operations, cut costs, and kept the business alive long enough to pivot.

That experience became the foundation of Outsource Access. Brad didn't build OA from the solutions side. He built it from the pain side. He knows exactly what it feels like to be overwhelmed, understaffed, and burning cash.

Our signature process used with thousands of entrepreneurs and business leaders

Question 1: "What constrains your growth?"

Question 2: "What drains your energy?"

This simple but powerful exercise extracts a substantial list of obvious and more hidden constraint points in your business. It surfaces what needs to come off people's plates and identifies what they want to get to but can't ... the things that would add the most value and ROI.

We know exactly what's going through your mind right now.

Brad's approach: knock them down one by one.

We Built Guides for Every Role

Whether you're the founder paying the bills, a COO running operations, or scaling a franchise... we've built dedicated guides for your specific situation. Because a CEO's concerns are different from a COO's, and franchise scaling has its own playbook entirely.

Candidate Profiles

Every candidate we present comes with a detailed profile showing their complete background, assessment scores, skills inventory, and our recommendation for why they're the right fit for YOUR business. You're never guessing.

• Step-by-step process documentation for every task your VA handles
• Software login guides and system navigation
• Communication protocols and escalation paths
• Client-specific terminology, contacts, and preferences
• Quality standards and performance benchmarks

We have pre-built playbook templates for 70+ industries that we customize for your specific business. Here are a few examples:

• Accounting & Bookkeeping Playbook
• Restaurants Playbook
• Real Estate Playbook
• Legal Services Playbook

We customize these for your specific business. No two playbooks are identical.

• Playbook documentation from day one means any replacement can pick up seamlessly
• 200+ specialized skills staff available beyond your primary VA
• If your VA can't handle a one-off project (video editing, graphic design, complex data analysis), we have deep bench talent ready
• If your VA is sick, on vacation, or leaves, the playbook + management layer ensures zero disruption

We went all-in. We fully incorporated in the Philippines so we hire every person as a full-time employee with health insurance for their families, life insurance, benefits, career path, and bonuses.

Most firms don't do this. They hire contractors and won't take the time or cost to incorporate. That creates massive turnover of people always looking for the next gig. We hire for the long term. That's why our retention rates are industry-leading.

Over 5,000 square feet of state-of-the-art facilities in Cagayan de Oro for training, co-working, culture events, and more. It's not just an office. It's a home base for a community.

The Only Company in the Philippines with a Dedicated Staff Magazine

We publish "Virtual Success" ... a full magazine celebrating our team members. Staff of the Year makes the cover. We bring them into our office for a professional photo shoot with makeup and styling. We hear their stories and showcase them to the entire company.

This isn't corporate PR. This is what it looks like when a company genuinely invests in its people.

1. Fully Incorporated in the Philippines

Most offshore staffing firms won't take the time or cost to incorporate. They hire contractors who are always looking for the next gig. We went all-in. We fully incorporated so we can hire every person as a real, full-time employee. That creates stability, loyalty, and people who stay.

2. Full-Time Employment with Real Benefits

Health insurance for their families. Life insurance. Career pathing. Bonuses. These aren't perks... they're the basics that contractors never get. Our people have real jobs with real futures.

3. Best-in-Class Health Insurance

We provide the absolute best health insurance in the Philippines. Not just for our staff... for their families AND their parents. When your VA shows up focused and secure every day, it's because we've removed the worries that distract most offshore workers.

4. Virtual Success Magazine

We're the ONLY company in the entire Philippines with a dedicated staff magazine. Staff of the Year makes the cover. We bring them in for a professional photo shoot with makeup and styling. We hear their stories and showcase them to the entire company. Read the latest issue →

5. $30,000/Year on Education & Training

We invest $30,000 a year in nothing but education, learning, and training. Skills development. Leadership programs. Technical certifications. Your VA doesn't just maintain their skills... they level up every quarter. We want every person to become a 2.0 version of themselves.

6. ISOF: In Search Of Program

Our Internal Staff Optimization Framework is a continuous investment in developing our people. Skills training, leadership growth, personal development, and career pathing. Growth isn't optional at OA. It's built into the DNA.

7. "Tell Us How You Did It" Book

We don't just give accolades. We ask our people to tell us HOW they pulled it off. How did they succeed? What did they do differently? These stories get shared across the company so everyone learns from each other's wins.

8. CEO Welcome Messages to Every New Staff

Brad personally writes a welcome message to every single new team member. He asks about their families, their journey, their path. That's 10-15 hours a month just making sure every person feels seen from day one. That's not scalable. And we do it anyway.

9. UN SDG Community Programs (Employee-Driven)

Here's what makes this different: we survey our staff every quarter and ask what THEY care about. Not what the CEO cares about. Our community programs are driven by our employees. Thousands of trees planted. Learning disability center support. Thousands of hygiene kits during typhoons. Saving a building for 200+ pediatric cancer patients. All because our people told us what mattered to them.

10. The Scaling Breakthrough: Our Own TV Show

We produce a full TV show starring our staff and clients. We go behind the scenes, interview our people, share their stories. This isn't corporate video. This is real storytelling about real people doing real work. Watch The Scaling Breakthrough →

11. Life-Changing Impact

One of our favorite stories: one of our very first staff members was able to buy a car for his parents for the first time. That's what happens when you give talented people a real career with a company that genuinely cares. It changes lives... not just at work, but at home.

12. Thousands of Applicants. Top 1% Selected.

We process several thousand applicants every single month. Only the top 1% make it through. IQ testing. Emotional intelligence testing. Predictive Index. Critical skills validation... because people claim skills they don't have, and we test for it. Resume review, multi-stage interviews, background checks. We do everything to make sure they are the exact right fit for YOUR business.

13. Dedicated 8-Person Training Team

We're the only outsourcing company with an entire dedicated training team... 8 people who do nothing but build curriculum. When you come on as a client, we figure out your exact needs and create custom training. We validate, we score, we make sure your person can execute at the level your business demands. This isn't onboarding. This is a training department.

14. Fast Learners Who Take Feedback

Here's something critical: don't get hung up that your VA doesn't have 7 years on your exact software. Every company uses tools differently. Our people are fast learners, great communicators, and they absorb feedback. Aivan had never touched FieldRoutes in his life. Within two weeks he was routing 1,000 technicians per week and took over ALL routing for an entire lawn care company. From scratch.

Most outsourcing companies hand you a person and disappear. We get on planes. Brad personally visits clients across the country to document the real impact our people are making. These aren't scripted testimonials... they're raw, on-site stories of how OA staff become the backbone of businesses they've never physically walked into.

Every trip to the Philippines, Brad personally interviews staff, plays guitar and sings with the team, dances with them, and spends real time getting to know the people behind the work. These aren't corporate retreats... they're genuine connections that you can feel in every video.

Quick video spotlights of our VAs sharing their real impact on client businesses. When you watch these, you'll see exactly how our people communicate, present, and think. That's not an accident... it's the proof that knocks down every doubt about offshore talent quality.

Watch the Full VA Client Spotlight Series →

If something comes across your VA's desk that requires specialized skills ... video editing, graphic design, CAD drafting, advanced data analysis ... we have 200+ supporting staff with tactical skills. No need to hire separate freelancers. Your VA coordinates with our internal specialists to get it done.

"Augmentation, Not Replacement"

This is our core philosophy. AI doesn't replace people. It makes people dramatically more effective. A VA who knows how to use AI tools becomes a 10x force multiplier for your business.

"Random Acts of AI" vs. The OA Way

What most companies do: Buy ChatGPT licenses. Tell everyone to "use AI." No strategy, no integration, no measurement. Random acts of AI.

What OA does: Full Constraints Audit. We look at your staff, their time, your tech stack, your information flow. We figure out exactly where AI plugs in. Then we build custom agents tied to YOUR industry software... not generic tools. Real integration.

• Managed device policies via Google Workspace Enterprise admin console
• Two-factor authentication (2FA) required on all accounts
• Encrypted communications for all client interactions
• Regular security training for all staff
• Background checks and identity verification for every hire
• Non-disclosure agreements (NDAs) as standard
• Secure VPN connections for sensitive industries
• Audit trails and activity monitoring
• Incident response protocols and reporting

We Invest First. You Decide Later.

We do the entire consulting, advisory, and assessment process at no cost. Before you spend a dime, we've already invested our time understanding your business, mapping your constraints, and building a custom plan.

Why? Because we believe in our work. We don't need a contract to keep you. We need results.

This isn't "here's your person, good luck." We run a 90-day deep integration where your VA becomes part of your DNA. Weekly calls with their Team Leader. An Operations Manager overseeing everything. An Account Manager who knows YOUR industry inside and out. We document every process in your business — that alone is a $10-20K value. We define your KPIs upfront and deliver monthly ROI analysis. Your VA sends daily begin-and-end-of-day reports. If they're ever out sick, we've got backup staff already trained on your key tasks. And you get a full dashboard... ROI, performance, tasks, strategy ideas... all accessible anytime from your phone.

You can go on a job board and find someone on your own. You can use a platform that processes payroll in the Philippines but doesn't manage anyone. Those options exist. But here's what you need to know: unmanaged offshore staff can disappear. Job boards give them other options every day. The market is more fluid than ever, and high turnover is the #1 fear our clients had before they found us.

For an extra $400-500/month, you get rock-solid talent with guaranteed redundancy, a full playbook of documented processes that YOU own from day one (clients tell us that's a $15-20K value), performance business reviews, complimentary industry analysis, an AI dashboard with real-time industry intelligence, a dedicated client portal, and access to our exclusive CEO webinar series featuring world-class speakers from our EO and YPO networks.

Is that worth an extra $400-500/month? Our clients think so. That's why they stay... and that's why they refer.

⭐ Rico at Heiler Painting: Voted Best Employee Out of 50 US Staff

This is the story we want every potential client to hear first. Rico is an OA virtual assistant working with Heiler Painting. When the company held their annual employee vote... Rico was named the BEST employee. Not best VA. Not best remote worker. Best employee, period. Out of all 50 US-based staff members.

That's the level of integration we're talking about. When your US team votes an offshore VA as their top colleague, you know the model works.

Yardsy: Expanded to 6 Locations with VAs

From a single-location lawn care company to a 6-location operation, powered by OA virtual assistants handling scheduling, customer service, and back-office operations.

VA Christine: $100K in Sales in Under 6 Months

An OA virtual assistant generated over $100,000 in sales from the Philippines in less than six months. Proof that offshore talent isn't just about admin. It's about revenue.

From 70-Hour Weeks to 5-Hour Days

A business owner went from grinding 70-hour weeks to working focused 5-hour days after bringing on OA talent. That's not just delegation. That's life transformation.

Dreamland BBQ: Outsourced Way to 8 Locations

A legendary BBQ brand used OA virtual assistants to handle operations across 8 locations, freeing up leadership to focus on growth and quality.

From $4M to $8M Growth

A client doubled their revenue from $4M to $8M with OA handling the operational infrastructure that made that growth possible.

VA Sold $500K from the Philippines

An OA VA closed half a million dollars in sales working remotely from the Philippines. Offshore talent can sell. It's about the right person with the right training.

YardZ — From 1 VA to $500K in New Revenue

Started with one VA doing FieldRoutes routing. We spotted something their team was missing: they weren't upselling existing customers. We brought the idea to the table, got Christina trained on chemical sales, and she sold $100,000 in her first three months. Cost to the client? $2,300/month. She hit $500,000 in her first year. Then they added another staff member for accounting. That's the arc. Crawl. Walk. Run. Scale.

"I Am Because We Are"

UBUNTU is our cultural backbone. It means that an individual's success is inseparable from the community's success. Every team member, from the newest VA to the CEO, operates with this mindset.

🌴 Dores Pactolerin — Performance Reward Vacation

When our staff go above and beyond for our clients, we reward them. Dores and her husband received a fully paid vacation courtesy of OA. This is just one of many vacations we've funded for our top performers and their families. This is what retention looks like.

One of many fully paid staff vacations OA has provided

We invest heavily in our leadership teams and managers who directly oversee your virtual assistant. Multiple offsite events each year for education, training, and team building so they deliver the best experience for our clients.

VA Giveback Program: 10,000+ Hours Aligned with UN SDGs

Our team has contributed over 10,000 hours of volunteer work aligned with the United Nations Sustainable Development Goals. We have a full-time UN SDG consultant on staff to guide our impact initiatives.

• Mangrove planting and environmental restoration
• School supplies and educational support for underprivileged communities
• Typhoon relief and disaster response
• COVID holiday baskets hand-delivered to team members' families
• 5-year charitable event series supporting breast cancer awareness
• Tree planting initiatives across the region

🌍 UN Sustainable Development Goals — OA Impact Recap

A comprehensive look at how our Virtual Assistants Give Back program aligns with each UN Sustainable Development Goal. Over 10,000 hours of impact and counting.

The Biggest Fear... and the Surprising Truth

Business owners always ask: "How will my current team react?" Here's what actually happens.

Rico at Heiler Painting was voted BEST EMPLOYEE of the year... out of all 50 US-based staff. An offshore VA. The existing team didn't resent Rico. They championed him. Because Rico handled the work they didn't want to do, freeing them to do the work they were hired to do.

OA VAs integrate so deeply that local teams become their biggest advocates. That's not a talking point. That's what happens when you do this right.

"Automate and Delegate" by Brad Stevens

The Modern Leader's Guide to Scaling and Living in Your Passion Pockets

Launching August 30, 2026. Includes the book, interactive workbook, custom AI agent co-pilot, and a living resource library.

Learn More & Pre-Order

"Automate & Delegate: What Should You NOT Be Doing"

Available on iTunes, Spotify, and Amazon. Real stories and real systems for scaling your business without burning out.

Brad Stevens TEDx (230K+ Views)

The talk that introduced millions to the idea that outsourcing can be an economic win-win, not a race to the bottom.

"Automate and Delegate" Newsletter

Weekly insights on potential vs. performance, delegation, automation, and building a life you actually want to live.

• Interactive Landing Page
• Video Explainer
• Template Document

Pre-built playbook templates for 70+ industries, customized for your specific business.

Browse All Playbooks on outsourceaccess.com

• Brad Stevens Official YouTube Channel
• Outsource Access Corporate YouTube Channel
• Vimeo: Company Videos

• outsourceaccess.com
• Contact Us
• Book a Discovery Call

Kurt Fenner — Transformer Toys E-Commerce

Kurt runs an e-commerce store selling transformer toys. When he visited us in the Philippines, we greeted him at the airport with full-size Transformers and a red carpet welcome. That's how we treat our clients. Because when you trust us with your business, you become family.

Kurt Fenner — Direct Testimonial

Hear it straight from Kurt. After the red carpet experience, the Transformers at the airport, and seeing his team in action... here's what he had to say about working with OA.

Jeff Beeler — Tree Sniper Client Visit

Jeff Beeler from Tree Sniper came to visit our team in the Philippines. Here's the warm welcome our staff gave him when he arrived... and the in-depth testimonial from his experience working with OA.

Can you give me a summary of the OA model in 3 minutes?

💈 The OA "Dollar Shave Club" Video

Every wrong perception about offshore staffing... destroyed with humor.

Bonus: OA Humor Skits

"If you can't laugh at the misconceptions... you probably still have them. We've spent 7 years proving that the best talent in the world isn't limited by geography. And sometimes the best way to prove it is to have a little fun with it."

OA Leadership Summit 2023

We brought all of our top leaders together to celebrate making the Inc 5000 (top 7% of fastest-growing companies in America). Then we surprised them by flying in their families. This is a great one to watch.

A sample of the franchise brands trusting OA to power their operations:

More franchise client logos coming soon

FBR 2025 — Virtual Booth Tour

Brad walking through the Franchise Business Review conference, showing how OA supports franchise brands on the ground.

Recipient of 8 Global/National Awards